Louisiana, Mississippi and Alabama Federal Firearms Licensees (FFLs) are currently experiencing technical difficulties when attempting to call 1-800 numbers, via telephone, due to hurricane Katrina.
If you are unable to reach the Federal Bureau of Investigation's (FBI) National Instant Criminal Background Check System (NICS) Section Call Center at 877-324-6427 or the FBI NICS Section Customer Service at 877-444-6427, the FBI NICS Section is providing you with an alternate telephone number to process your FBI NICS Firearm Checks.
Please attempt the 877 call center and/or customer service numbers first, if your call can not be completed as dialed then please hang up and call directly to the FBI NICS Customer Service at 304-625-0259. Telephone number 304-625-0259 will connect you directly to the FBI NICS Customer Service where you can request your firearm background checks.
We are sorry for any inconvenience this interruption may cause you and are working diligently with your telecommunication providers to correct the problem. Thank you.